Role: Customer Service Representative
Work Location: Mumbai
Experience Required: 0 to 4 Years
**Should be ready to work on night shift and rotational shift and weekend shifts
Key Responsibilities:
- Handle outbound customer calls with professionalism and
courtesy. - Provide accurate information and support to customers
regarding products and services. - Resolve customer queries and issues efficiently,
ensuring a positive customer experience. - Maintain detailed records of customer interactions and
transactions. - Collaborate with team members to improve processes and
customer satisfaction. - Stay updated on company policies, product knowledge,
and industry trends. - Freshers – the minimum qualification should be graduation